Tokyo-based Japan Return Address & Reverse Logistics
UNFOLD Japan returns, handled locally.
UNFOLD is a Japan return address & operations hub in Tokyo for global D2C, Shopify, and Amazon FBA brands.
We receive, inspect, and document every return so your team can decide fast—with proof.
Fast visibility
Returns opened & documented quickly so decisions don’t stall.
Photo-first reporting
Item + tags + packaging + defects — consistent proof, every time.
Operationally repeatable
Built for real teams shipping to Japan—not one-off ad hoc support.
How it works
Simple setup. Clear reporting. Flexible outcomes.
Use our Tokyo return address
Add UNFOLD as your Japan return address for customer returns / carrier RTS / removals.
We receive & inspect
Unbox + photo documentation + condition notes. Your team gets proof you can act on.
Choose the outcome
Reship, consolidate, store, dispose, or special handling—based on your SOP.
Who UNFOLD is built for
Teams that need Japan returns handled locally, clearly, and with evidence.
D2C & Shopify brands
Full visibility into every return—without hiring a Japan-based team.
Amazon FBA & marketplace sellers
Support for customer returns, removals, and overstock with photo proof.
3PLs & logistics partners
Extend your offer with a trusted, local Japan returns operator.
Why Japan returns are uniquely difficult
Strict address formatting, language barriers, and high international shipping costs make Japan returns fundamentally different from other regions.
Without a local operator, even small return volumes create delays, unclear item condition, and unnecessary cost.
On-the-ground operations in Tokyo
From delivery to inspection, reporting, and final actions.
Built for trust & decision speed
Proof-first reporting reduces back-and-forth and prevents costly guesswork.
What you receive
Photos + condition notes + packaging status + suggested disposition (per your SOP).
What you avoid
Long cross-border waits, unclear item condition, and repeated “can you check again?” loops.
Pricing (quick view)
Simple plans + pay-as-you-go. See full details on the pricing page.
Starter
For low volume / testing Japan sales.
- Japan return address
- Photo inspection reporting
- Email-based support
Growth
For consistent volume and faster operations.
- Priority processing
- Standardized reporting format
- Disposition workflows
Custom
For 3PLs / enterprise / special handling.
- Custom SOP + grading
- Consolidation & reshipping rules
- Integrations / reporting formats
FAQs
Do you handle RTS / failed delivery returns?
Yes—carrier return-to-sender cases are a common Japan issue. We can receive and document them.
Can you reship items internationally?
We can support reshipping / consolidation depending on your product category and destination.
Is this month-to-month?
Yes—no long-term contracts by default. Choose a plan that matches your volume.
Ready to make Japan returns painless?
UNFOLD helps you run Japan returns locally with speed, clarity, and proof.